When you want to charter a bus, select an IMG company, and you'll be confident that you have made the best choice. The International Motor Coach Group, Inc. is a network of independently owned charter and tour companies who work together to provide you with premier ground transportation throughout North America. To become part of this industry network, a company must be nominated and then voted in by 100% of the IMG members. Nominated companies must meet stringent standards of performance in the areas of safety, customer service, driver training, motor coach equipment quality, cleanliness, and reputation. This is your guarantee of consistently superior service. In 2009, Voigt's Motorcoach Travel was chosen by their competitive industry peers to join IMG and has quickly been recognized as an industry leader.
In order to become part of the IMG family, Voigt's Motorcoach Travel must meet the following criteria:
Provide a standard emergency response time, on-call mechanic and 24/7 dispatcher contact.
Maintain a minimum of $5 million in liability insurance.
Possess excellent Department of Transportation and/or Department of Defense ratings.
Have an active drug and alcohol testing program for drivers.
Maintain an on-site, full service garage and maintenance facility.
Maintain a proven preventative maintenance program.
Maintain a fleet of safe, clean, quality, modern, and DVD equipped motor coaches.
Have a minimum of five years of business experience and operation.
Provide mandated IMG professional driver-training programs with defensive driving and customer service components.
Have facilities and equipment available for customer inspection.
Maintain a customer-feedback process.
Have the financial ability to participate in two mandatory training and business meetings each year.
A national organization comprised of more than 900 professional bus and motor coach companies, along with more than 250 associate members (suppliers, manufacturers, and travel partners) that serve the dynamic industry.
MCBOA was established in 1986 by several motor coach operators, including Darwin Voigt, who needed to make their voice heard to the official at both the Minnesota Department of Transportation and the Federal Department of Transportation. In doing so, it helped gain validity for the businesses they were operating and ultimately helped shape much of the forthcoming rules governing our industry after deregulation at the federal and state level.
MSBOA, a sister association to MCBOA, keeps school bus companies compliant with local and state regulation by providing its members with updated industry information.